PRIVACY POLICY

Privacy Policy

1. Who we are

This Privacy Policy explains how Passorra processes personal data in connection with the Passorra platform, website pages on app.passorra.io, account access, support, billing, and related services.

Controller contact: support@passorra.io

Replace this with your legal entity name, registered address, and any formal privacy contact before launch.

2. What data we may process

  • Account and identity data, such as name, email address, and login details
  • Organization and workspace data associated with your account
  • Billing and subscription metadata
  • Support communications and related attachments
  • Usage, device, log, and security data reasonably required to operate the service
  • User-generated content entered into the platform by organization users

3. Why we process personal data

  • To provide, secure, maintain, and improve the platform
  • To manage accounts, organization access, authentication, and permissions
  • To administer subscriptions, billing, add-ons, and support requests
  • To communicate service updates, security information, and operational notices
  • To comply with legal obligations and protect legitimate business interests

4. Legal bases

Depending on the context, Passorra may process personal data where necessary for contract performance, compliance with legal obligations, legitimate interests, or consent where applicable.

5. Service providers and recipients

Passorra uses third-party infrastructure and service providers for hosting, authentication, database operations, email, analytics, and subscription billing. Personal data may be processed by those providers only as needed to support the service.

6. International transfers

Where personal data is transferred internationally, Passorra aims to use appropriate contractual, technical, or organizational safeguards as required by applicable law.

7. Data retention

Personal data is retained only for as long as reasonably necessary for service delivery, security, operational records, compliance, dispute resolution, and other legitimate business purposes, unless a longer period is required by law.

8. Security

Passorra seeks to apply reasonable technical and organizational measures to protect personal data and workspace information, but no service can guarantee absolute security.

9. Your rights

Depending on applicable law, individuals may have rights to request access, correction, deletion, restriction, objection, portability, or information about how their personal data is handled.

To make a request, contact support@passorra.io.

10. Updates

Passorra may update this Privacy Policy from time to time. The version published on this page will control unless otherwise stated.